Delivery Information

1. Overview

This page provides detailed information about our delivery procedures, timelines, and customer responsibilities. By using our services, you agree to the following terms.

2. Scope

This Delivery Information applies to global customers, except those located in China, India, Cuba, Iran, North Korea, Syria, Israel, Sudan, Ukraine, and Russia.

3. Order Processing

Orders are processed within 1–3 business days, excluding weekends and holidays. Processing time may vary during peak seasons.

4. Shipping Methods

We provide multiple shipping options:

1. Standard Delivery: 5–14 business days
2. Expedited Delivery: 3–7 business days
3. Priority Delivery: 1–3 business days

5. Delivery Costs

Delivery fees are calculated at checkout based on weight, destination, and selected delivery method.

6. Tracking Your Order

Once your order is shipped, you will receive a tracking number to monitor its progress through the carrier’s system.

7. Delivery Address

Ensure your delivery address is accurate and complete. Incorrect addresses may cause delays or additional shipping charges.

8. Estimated Delivery Time

Delivery times are estimates and may vary due to weather, customs, or carrier delays.

9. Multiple Shipments

Items in a single order may be shipped separately depending on availability and warehouse location.

10. International Delivery

International customers are responsible for any customs duties, taxes, or fees imposed by their local authorities.

11. Delivery Delays

We are not responsible for delays caused by external factors. We will notify customers of significant delays when possible.

12. Lost or Stolen Packages

We are not liable for packages lost or stolen after delivery confirmation. Please use secure shipping addresses when possible.

13. Delivery Issues

If your order does not arrive within the estimated timeframe, contact us within 7 days for investigation.

14. Signature Requirements

High-value orders may require a signature upon delivery for security purposes.

15. Delivery Restrictions

We cannot ship to P.O. boxes in certain countries and regions. Delivery is only made to physical addresses.

16. Damaged or Defective Deliveries

Report any damaged or defective items within 7 days of delivery. We will provide instructions for return or replacement.

17. Partial Deliveries

We may ship part of your order if some items are unavailable. Shipping charges for multiple packages may vary.

18. Delivery Confirmation

Once delivered, your order is considered received. Please inspect your items and contact us if any issue arises within 14 days.

19. Customer Responsibilities

Customers must ensure someone is available to receive packages or provide secure delivery instructions. Delivery failure may result in additional fees.

20. Children’s Safety

All delivered products comply with safety standards. Our website and products are suitable for general audiences, excluding adult content.

21. Policy Changes

We reserve the right to update this Delivery Information. Changes will be posted on our website with the revised effective date.

22. Contact Information

ZORVIX LABC LLC
5225 N Academy Blvd NUM 210
Colorado Springs, CO 80918
assist@nikueco.com

23. Governing Law

This Delivery Information is governed by the laws of the United States, specifically the state of Colorado.

24. Shipping Carrier Responsibility

While we partner with trusted carriers, we are not responsible for carrier delays or service failures beyond our control.

25. Special Circumstances

In exceptional situations (natural disasters, strikes, etc.), delivery timelines may be extended. Customers will be informed where possible.