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Privacy Policy

1. Introduction

Welcome to ZORVIX LABC LLC (“we”, “our”, “us”). Your privacy is our priority. This Privacy Policy explains how we collect, use, and protect information when you visit our independent e-commerce website. By accessing or using our services, you agree to the practices described in this Privacy Policy.

2. Scope of Policy

This Privacy Policy applies globally except for users from China, India, Cuba, Iran, North Korea, Syria, Israel, Sudan, Ukraine, and Russia. We do not intentionally collect information from these regions.

3. Information We Collect

3.1 Personal Information

We collect information you provide directly, including:

  1. Full name
  2. Email address
  3. Shipping and billing details
  4. Payment information for orders
  5. Account login credentials

3.2 Non-Personal Information

We also collect information automatically:

  1. IP address
  2. Device and browser type
  3. Operating system
  4. Pages visited and duration
  5. Referring URLs

4. Use of Collected Information

We use your information for purposes including but not limited to:

  1. Processing and fulfilling your orders
  2. Customer service and support
  3. Personalizing your experience on our website
  4. Improving our website and services
  5. Communicating promotional information if you opted in
  6. Compliance with legal obligations

5. Sharing and Disclosure

5.1 Service Providers

We may share information with third-party vendors who perform services on our behalf, including shipping and payment processing.

5.2 Legal Compliance

We may disclose information if required by law, subpoena, or other legal processes.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

6. Data Retention

We retain your personal information only as long as necessary for business operations, legal obligations, dispute resolution, and enforcement of agreements.

7. Security Measures

We implement reasonable security practices to protect personal data, but no system is completely secure. We cannot guarantee absolute protection.

8. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze site traffic, and improve services.

9. Children's Privacy

We do not knowingly collect information from individuals under 13 years old. Parents should contact us if they believe their child’s information was collected. We will delete it within 14 days.

10. Your Rights

You may access, correct, or request deletion of your personal information. Requests will be handled within 14 days.

11. International Users

Our services are intended for global customers except the excluded countries listed above. By using our services, you confirm you are not located in those regions.

12. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

13. Analytics

We may use third-party analytics to monitor and improve our website performance.

14. Marketing and Promotions

We only send promotional emails to users who opt-in and may stop sending them at any time upon request.

15. Data Breach Protocol

In case of a data breach, we will notify affected users promptly, within 7 days of discovery.

16. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on our website with an updated effective date.

17. Contact Information

For privacy inquiries, you can reach us at:

ZORVIX LABC LLC
5225 N Academy Blvd NUM 210
Colorado Springs, CO 80918
assist@nikueco.com

18. Governing Law

This Privacy Policy is governed by the laws of the United States, specifically the state of Colorado.

19. User Agreement

By using our services, you agree to this Privacy Policy and our Terms of Service.

20. Children's Online Privacy Protection Act (COPPA)

We comply with COPPA regulations. We do not market products to children and take reasonable steps to protect children’s privacy online.

21. Data Portability

Users may request a copy of their personal data in a machine-readable format within 14 days.

22. Opt-Out Options

Users can opt out of marketing communications and tracking by adjusting their account settings or contacting us directly.

23. Retention of Anonymized Data

We may retain anonymized data for analytics and research purposes indefinitely.

24. Legal Requests from Authorities

We reserve the right to comply with lawful requests from governmental authorities in accordance with applicable law.

25. Children's Content Disclaimer

Our website does not contain adult content and is suitable for general audiences.